I Can Not Upgrade, What Can I Do?
If you're experiencing issues upgrading your plan, please check the following:
Ensure 3D Secure Authentication Is Completed – Some payments require additional verification from your bank.
Use a Card Issued in Your Country of Residence – Payments may be declined if the card doesn't match your registered location.
Disable VPN – Using a VPN during the purchase may cause payment issues.
If you’ve checked everything and still can’t upgrade, please contact support via chat, and we’ll assist you in resolving the issue.
Ensure 3D Secure Authentication Is Completed – Some payments require additional verification from your bank.
Use a Card Issued in Your Country of Residence – Payments may be declined if the card doesn't match your registered location.
Disable VPN – Using a VPN during the purchase may cause payment issues.
If you’ve checked everything and still can’t upgrade, please contact support via chat, and we’ll assist you in resolving the issue.
Updated on: 17/02/2025
Thank you!